1 - What is Small Business University?

Small Business University is a portal for entrepreneurs and new publishers to learn from business and publishing experts via teleclasses.

Registration and handout distribution are handled through the Internet. The class itself is presented, live, by telephone, by a member of our faculty. The Small Business University is a division of NewsBuzz, Inc., and is located in Raleigh, North Carolina. Its owner is an experienced instructional designer and independent publisher.

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2 - What is a teleclass?

Teleclasses are live, interactive training classes conducted over the telephone through a teleconferencing system.

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3 - How Does It Work?

You register for the classes of your choice. You will be sent, via email, the special teleconference telephone number to call that will connect you with the instructor and the rest of the students.

You call the number three minutes or so before the start of the class. You incur only the cost of a normal long-distance telephone call, through your own telephone company, plus the fee for the class, which you paid when you registered for the class.

The instructor, sometimes along with a facilitator, will conduct the class. Classes, depending upon the topic, will consist of a combination of lecture and learner/instructor interactivity.

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4 - Do I need a computer?

You need a computer to register and an email account. You will receive your confirmation, a reminder, and if applicable, handouts via email. At the time of the class, however, you do not need a computer and may concentrate on listening to the class on the telephone.

Selected classes may require that you be able to have access to the Internet while you are on the phone. These classes will be identified as such in the class descriptions.

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5 - Do phone charges apply?

Yes, the teleclass number will be a long distance call for you. This may be a good time to review your long distance rates. We have found that Sam's Club sells prepaid calling cards at excellent rates. You may also compare long distance plans available in your area at LowerMyBills.com. Another good option is OneSuite.com.

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6 - What do I need to bring to class?

• If you wish to take notes, make sure you have a paper and pen handy.
• You need to call from aquiet place free from background noise (especially from such sources as co-workers, family members, pets, TVs, and radios).

• Use a regular phone, and not a cell phone, Internet phone, or speakerphone.
  
  
• Turn off the Call Waiting feature on your phone. Call your phone company before the class to find out what works on your system. For many systems, you dial *70 (star 70) to temporarily disable the Call Waiting feature.
  
  
• If you have a two-line phone, make sure the ringers for the other line is turned off.
  
  
• Remove children from the room. Put pet(s) in another room and close the door.
  
  
• Check to see if your Hold feature on the phone plays music. If so, do not EVER place the phone on hold during a class. Music will often play, interrupting the class.
  
  
• If you have a mute button, use it during class to make the class quieter so that everyone can hear. The mute button is especially useful if you need to cough or sneeze.